Business Hours
- Monday
- Closed
- Tuesday
- Closed
- Wednesday
- Closed
- Thursday
- 8 AM - 5 PM
- Friday
- 8 AM - 5 PM
- Saturday
- 8 AM - 7 PM
- Sunday
- 8 AM - 7 PM
Cancellation Policy
WELCOME TO SELAM BEAUTY
As artists dedicated to our craft, we bring precision and creativity to every intricate braid and personalized curly hair care service. Specializing in natural and protective hairstyles, we celebrate and nurture your hair’s health while creating stunning, confidence-boosting results in a serene and welcoming ambiance designed for your comfort and relaxation.
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We strive to provide exceptional service and a seamless experience for every client. To ensure the best possible experience for all, please take a moment to review our studio policies.
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BEFORE YOUR APPT.
To ensure the best results, please arrive with clean and fully detangled hair (blow drying is not required).
~ Please refrain from using any products to avoid product build-up. We’ll take care of nourishing your hair during the appointment.
~ If you need to cancel or reschedule, be sure to READ our cancellation
policy.
~ Clients arriving more than 30 minutes late will be rescheduled if we are unable to accommodate the late arrival.
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CANCELLATION
We understand that life happens, but to ensure every client receives the time and attention they deserve, we ask for at least 72 hours' notice for cancellations or appointment changes.
~ Cancellations less than 72 hours' notice will lose deposit (20% of service fee).
~ No-shows without prior communication may result in a suspension of future services.
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ADJUSTMENTS
We strive for flawless results, but issues may arise, we’re here to help. If you're unsatisfied with your style, please:
~ Give us a call & send photo highlighting any concerns. Please Contact us within 48 hours of your appointment.
~ Services are non-refundable, but we’re happy to make adjustments to ensure your satisfaction by rescheduling with the original braider.
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PAYMENTS
PRICE: Hairstyle prices reflect the minimum charge based on braid sizes and standard mid-back length.
~ APPT CONFIRMATION: A non-refundable 20% deposit is required to secure your appointment at the time of booking, will be applied towards your final balance.
~ PAYMENT: Prices may vary depending on specific style requests and additional add-ons.
~ The remaining balance is due at the end of the appointment. Payments can be made via Zelle, Apple Pay, or CashApp.
~ Tips: While tips are appreciated, they are not mandatory. We would greatly appreciate a review (https://g.co/kgs/99uVoMf).
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These guidelines are designed to maintain professionalism, respect everyone's time, and ensure clarity in our services.
We appreciate your cooperation and look forward to serving you!
CONTACT / INQUIRIES:
617-356-9868
selambeautyllc@gmail.com.